How do we exceed your expectations?

Global Home Health Care Inc., is conscientious of our client’s safety and well-being.  We want you to feel comfortable and at ease when inviting our employees into your home.  We also want you to feel confident that we will assist our employees through training, mentoring and career expectations, as well as to have exceptional work ethics.  We continually strive to be better than the standards set by the home care industry.

How we achieve this goal:

* Pre-hire and Preparatory Orientation/Screening

  • Extensive Interview process
  • Experience verification
  • Background check- MN Dept. of Human Services/licensing department
  • 2-step Mantoux Tuberculin Screening


* Yearly skills training(examples of a few topics covered)

  • OSHA & Infection Control
  • Emergency Preparedness
  • Personal Cares
  • Customer Service
  • Portability and Accountability Act HIPAA definition


* Frequent Quality Assurance Reviews

  • Yearly survey of clients
  • Yearly survey of employees
  • Quality Assurance Review committee  (Reviews information from questionnaires. Then implements or amends services to ensure quality care for our clients.)

 

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